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MeterProofCheck my bill

Free check of your Joburg municipal bill

Upload your latest bill. We check it and send you a short note within two working days: what looks wrong, the amount, and where to send the query.

Check my bill

Free until 8 November 2026. Your bill stays private.

How it works

  1. 1. Upload your bill (PDF)

    Answer a few questions and add your latest City of Johannesburg bill.

  2. 2. We check it line by line

    Software reads the bill and a person reviews every point before anything is sent to you.

  3. 3. You get a note on WhatsApp within two working days

    What's worth querying, the amount, and where to send each query.

What we look for

  • Estimated readings
  • Jumps against your own earlier bills
  • The same charge twice
  • Interest on an amount you've already disputed
  • Charges for periods more than three years ago
  • Balances or adjustments with no explanation

Check my bill

Three short sections. It takes about three minutes.

About the account

Who are you on this account?
Which services are on this account?

Tick all that apply.

Electricity on this account
Do you send in your own meter readings?

Your bill

Latest bill

The PDF the City emails you, or one you downloaded from the City's e-services site.

PDF only, 10 MB max.

Earlier bills (optional, up to 2)

Helps us spot jumps against your own history.

PDF only, 10 MB max.

Have you already lodged a query or dispute about this account?

0/500

Have you received a disconnection or final demand notice?

How we reach you

We send your note here.

See the .

Free. Your bill stays private.

Where queries go

Checked October 2026
Electricity
City Power billing unit, billing@citypower.co.za, 011 490 7484. Electricity charges still appear on your City of Johannesburg bill.
Rates, water, sewer and refuse
City of Johannesburg, Joburg Connect 0860 562 874, then in writing if it isn't resolved.

Ask for a reference number every time and keep it.

Questions